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Posted On: 10/27/2023Stephanie helped me in my apartment search and was so helpful and friendly!! Unfortunately there wasn’t anything available... within my timeframe, but Stephanie was far more thorough and knowledgeable than anywhere else I called.Read More about
By: Alex Perkins
Hi Alex, thank you so much for taking the time to leave this wonderful review of your experience at Sonoma Grande. We’re glad that Stephanie was so helpful! We’re sorry to hear that we did not have any availability for you here at Sonoma, but we hope you’ll consider our other sister properties in South Tulsa - Estancia Apartment Homes, The Remington at Memorial, Greenbriar Apartments, and Riverside Park Apartments. At each location we expect you’ll be greeted with the same courtesy and hospitality!
Posted On: 10/27/2023Bailey Newman is by far the sweetest and most personable apartment agent I have come across in my time looking for a place... to live. She helped me immensely in figuring out how to do everything. I really appreciate her time and professionalism. Not only did we get a great agent, the complex is well set up, clean, and very soundproof. I will defenitly be recommending Bailey, and Sonoma Grande to all my friends when they move.Read More about
By: Heather White
Source: GOOGLE PLACES
Posted On: 10/26/2023I called about getting information on an apartment the other day and Stephanie answered the phone. She was so helpful from... beginning to end and full of joy when I was speaking to her! She was very professional and she left such a great impression with me. You rock Stephanie!Read More about
By: Payton Bedingfield
Payton Bedingfield, thank you for your kind review; we are happy to pass along your comments to the team here at Sonoma Grande! We are glad that Stephanie was so helpful and we hope you to see you soon for an apartment and amenity tour at Sonoma Grande here in South Tulsa. :)
Posted On: 10/23/2023Bailey was so helpful and the sweetest person ever!! She made my move in so easy and fast. She know how to get her job done!
By: Ashlee Reamy
Source: GOOGLE PLACES
Posted On: 10/5/2023Bailey was very sweet, helpful & the apartment was nice & clean.
By: Brittney Seveland
Hi Brittney Seveland, we are very happy to have provided you with such a positive experience at Sonoma Grande! We’re glad you liked the apartment that you toured! We hope to see you soon!
Posted On: 10/5/2023I really enjoy speaking to Bailey! She was super helpful and the most genuine person I think I’ve met when viewing apartments... ! I think Bailey is amazing and definitely needs a raise! And she’s very good at what she doesRead More about
By: Shania Seveland
Shania Seveland, we are glad we could help! We appreciate your positive review about your recent experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sonoma Grande. We're happy you found our staff to be so supportive during your experience here at Sonoma Grande.
Philip Smith, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Posted On: 9/12/2023I talked to Bailey Newman today and she was friendly, knowledgeable and very upbeat. Thanks for the good experience!
By: Tawny Bobo
Source: GOOGLE PLACES
Posted On: 9/12/2023This is a beautiful property. Bailey in the leasing office was great to tour with.
By: Wyatt Jacobs
Source: GOOGLE PLACES
Posted On: 9/12/2023These apartments are so beautiful! The office staff is very helpful every time we call. Bailey did our tour and she was great.
By: B Honey
Source: GOOGLE PLACES
Posted On: 9/12/2023The amenities are really nice here. I worked with Bailey in the office and she was helpful. Everyone in the office is super... friendly as well.Read More about
By: Baylor Jacobs
Source: GOOGLE PLACES
Posted On: 9/12/2023Beautiful property! Bailey is extremely professional, knowledgeable, and such a joy to talk to!
By: Jasmine
Source: GOOGLE PLACES
Posted On: 7/18/2023
By: Jessenia Ellis
Source: GOOGLE PLACES
Posted On: 6/21/2023Jeremy from maintenance is awesome.
By: Grace Bell
Source: GOOGLE PLACES
Posted On: 6/16/2023
Amazing work!
I came back to this company as I loved the previous property but management was an issue. Since moving into Sonoma Grande... apartments Bailey and her team have done nothing but go above and beyond to ensure the moving transition was as smooth as possible. They never make me feel like a burden and are always happy to help, the property is beautiful! The small issues I have had were remedied within 12 hours or less. I can not say that for any other property ever! Keep up the great work, thank you for making my home life as peaceful as possible!Read More about Amazing work!
By: Morgan Gomez Verified Resident
Source: Property Site
Posted On: 6/9/2023Jeremy on the Maintenace Team is always helpful, fast, and friendly!
By: Greg Williams
Hello Greg,
Thank you for sharing this outstanding review! It’s our pleasure to assist in any way possible, and we sincerely appreciate you taking the time to give Jeremy a shout-out. Our maintenance team is committed to delivering exceptional service. Please don't hesitate to reach out if there's anything else we can do for you.
Gaines Investment Trust
858-454-0322
Posted On: 6/8/2023Jeremy on the Maintenance Team always goes above and beyond with amazing service!! He has fixed several issues at my apartment... in the past, and he is always friendly and fast! Today, I was panicking because I accidentally threw my phone in the garbage compactor, and he stopped what he was doing to help me immediately. Sonoma Grande is lucky to have such an awesome employee on their team. Thank you again, Jeremy!Read More about
By: Desiree' Williams
Hello Desiree,
Thank you for sharing this fantastic review! The maintenance team works hard to address all maintenance needs quickly and effectively, so it's great to hear that they have exceeded your expectations! It is our pleasure to assist you and we appreciate you taking the time to recognize Jeremy. We look forward to serving you for many years to come!
Gaines Investment Trust
858-454-0322
Hi Era850ify, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Posted On: 2/26/2023UPDATE: I have leased a unit recently and the front staff (Sydney) was the most amazing and pleasant agent. She got all of... my information and helped get me approved in the fabulous unit I wanted. She went above and beyond and always so kind. I LOVE my new apartment, I moved from Stonehaven Villa, down the street, and Sonoma Grande is so much more private and grounds are so much cleaner. I am not stepping in dog poop everywhere like at Stonehaven. If you are looking for a great apartment, check out Sonoma Grande, they are so much cozier, and spacious, cleaner and did I mention way cheaper!!! Old review: The front office lady, Sydney, was super helpful and nice. The apartments are very nice with a great floor plan. I will definetely check them out more closely when my current lease is up.Read More about
By: Angelia Pinson
Hi Angelia,
Thank you for taking the time to share your recent experience with Sydney at Sonoma Grande. We take pride in providing a great place to live and hope you will join us as a valued resident soon! Please don't hesitate to contact us if we can answer any further questions or help you secure one of our apartment homes. We hope to hear from you soon!
Thank you,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
The staff is great! Actually had the maintenance man stop by and introduce himself.
By: Jeff Corniels Verified Resident
Source: Property Site
Posted On: 12/3/2022This entire move in experience has been seamless! Our leasing specialist Staci was amazing and communicated with us through... every single step!Read More about
By: Shanequa Wade
Hi Shanequa,
Thank you so much for sharing your amazing experience! Staci will be so happy to see how much her top-tier service meant to you. We are thrilled you decided to make Sonoma Grande your home. Welcome to the community! Please do not hesitate to reach out if there is anything else we can do to ensure your comfort and happiness.
Sincerely,
Gaines Investment Trust
858-454-0322
Posted On: 11/5/2022Big Thank you to Ted and Ryan in the maintenance department for making my experience here at Sonoma Grande wonderful. For... me, an apartment complex is only as good as the maintenance team who make your experience better. The maintenance team here are incredible!Read More about
By: Phara Nelson
Source: GOOGLE PLACES
Posted On: 9/19/2022Nice apartments. Great maintenance and office is responsive to all matters.
By: Barbara Penrose
Source: GOOGLE PLACES
Posted On: 9/19/2022Nice apartments. Great maintenance and office is responsive to all matters.
By: Barbara Penrose
Source: GOOGLE PLACES
Posted On: 9/16/2022Staci was so helpful upon me moving in. I’ve been here a month and have no complaints!
By: Kylee Kniss
Source: GOOGLE PLACES
Posted On: 9/7/2022Ted, the maintenance man, was very courteous and did a good job fixing the leak we had reported.
By: Goke Adeolu
Source: GOOGLE PLACES
Posted On: 9/7/2022Maintenance is friendly Ted cane in fixed my request fast and very friendly
By: Teddy Warren
Hi Teddy,
We're thrilled to hear Sydney was able to help and provide a fantastic experience. We hope you will choose Sonoma Grande as the place you call home! Don't hesitate to reach out if we can answer any more of your questions or help you select the perfect apartment.
Warm regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Posted On: 8/28/2022The apartments were exactly what I was looking and hoping for. Sydney was so sweet and has been really patient thru all of... my questions. She is awesome!Read More about
By: Jackie C
Source: GOOGLE PLACES
Posted On: 8/26/2022Sydney was very kind in helping us through our moving process. There were a few issues but she and Adrian worked hard to... make us feel great about our move. Thank you so much SydneyRead More about
By: Sonya Davis
Source: GOOGLE PLACES
Posted On: 8/19/2022Jeremy with the maintenance team is FANTASTIC! He took the time to address each of the issues we'd put in with excellent... service and clear expertise.Read More about
By: Taylor
Source: GOOGLE PLACES
Posted On: 8/18/2022Jeremy in maintenance is very knowledgeable and helpful at property. He’s always great with helping to fix when there is... problem!Read More about
By: Alixandra T
Source: GOOGLE PLACES
Posted On: 8/18/2022Adrienne is very professional and knowledgeable as the property manager. She is always super nice and a joy to interact with.
By: Jeremy Merz
Source: GOOGLE PLACES
Posted On: 8/18/2022Sydney in leasing was a great help with making me feel welcomed.
By: Chris D.
Source: GOOGLE PLACES
Posted On: 8/17/2022It's been great the office staff are helpful specially your leasing agent Sydney she was so helpful and so friendly answered... all my questions and needsRead More about
By: Teddy Warren
Source: GOOGLE PLACES
Posted On: 8/17/2022Ryan was and used amazing. Worked hard and got everything done! He is the real deal
By: John Killian
Source: GOOGLE PLACES
Posted On: 8/17/2022Great experience! The maintenance supervisor Ryan, is fast and helpful.
By: Leticia Guerrero
Source: GOOGLE PLACES
Posted On: 8/17/2022Ryan the maintenance supervisor is fantastic
By: Chad Mercatoris
Source: GOOGLE PLACES
Posted On: 8/17/2022The maintenance staff does a great job and quick to help out! Ted was very helpful and kind to make sure everything was okay... when passing as I was waiting for my mechanic.Read More about
By: Boogie
Source: GOOGLE PLACES
Posted On: 8/16/2022It's been great the office staff are helpful and the lead maintenance ryan is very helpful
By: Teddy Warren
Source: GOOGLE PLACES
Posted On: 8/16/2022Thanks Teddy Warrenfor taking care of my leaky faucets your the greatest.
By: Alesiha Harley
Source: GOOGLE PLACES
Posted On: 8/16/2022Ryan helped me with my work order and did an AWESOME job. Thanks Ryan
By: Shawna
Source: GOOGLE PLACES
Posted On: 8/16/2022The member of your maintenance team Ted, at the Tulsa location came in and fixed the issues and very knowledgeable!
By: Skylar Warren
Source: GOOGLE PLACES
Posted On: 8/16/2022Had air conditioner issue. The maintenance supervisor Ryan was very responsive and knowledgeable and resolve my issue as... soon as he could.Read More about
By: Shawn Mercatoris
Source: GOOGLE PLACES
Posted On: 8/16/2022Sonoma is a great place to live. Everything is very well maintained and the maintenance is amazing especially Ted. He completed... my work order very fast and was very polite.Read More about
By: Ryan Mercatoris
Source: GOOGLE PLACES
Posted On: 8/16/2022It's been great the office staff are helpful and the lead maintenance ryan is very helpful
By: Teddy Warren
Source: GOOGLE PLACES
Posted On: 8/16/2022Thanks Teddy Warrenfor taking care of my leaky faucets your the greatest.
By: Alesiha Harley
Source: GOOGLE PLACES
Posted On: 8/16/2022Ryan helped me with my work order and did an AWESOME job. Thanks Ryan
By: Shawna
Source: GOOGLE PLACES
Posted On: 8/16/2022The member of your maintenance team Ted, at the Tulsa location came in and fixed the issues and very knowledgeable!
By: Skylar Warren
Source: GOOGLE PLACES
Posted On: 8/16/2022Had air conditioner issue. The maintenance supervisor Ryan was very responsive and knowledgeable and resolve my issue as... soon as he could.Read More about
By: Shawn Mercatoris
Source: GOOGLE PLACES
Overall Rating
5/5
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